Privacy Policy
Vice Drop operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with our online shopping experience (the “Services”).
Vice Drop is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, make a purchase, communicate with us or otherwise use our Services.
If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, use or disclosure of personal information, this Privacy Policy will apply.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
“Personal information” means information that identifies you or can reasonably be linked to you.
Depending on how you interact with Vice Drop, we may collect or process:
- Contact information, including your name, email address, phone number, billing address and shipping address.
- Payment information, including payment method, billing information, transaction information, payment status and limited payment details. Full payment-card details are generally processed securely by Shopify or the applicable payment provider and are not accessible to us.
- Account information, including account credentials, preferences and settings where applicable.
- Order and transaction information, including products viewed, added to cart, purchased, returned or cancelled.
- Communications, including information you provide when contacting customer service.
- Device information, including browser type, device information, IP address, network information and unique identifiers.
- Usage information, including information about how you browse and interact with our website.
These categories are consistent with the information described in the source policy you provided.
2. How We Collect Personal Information
We may collect personal information:
- Directly from you when you place an order, create an account, contact us or otherwise provide information.
- Automatically when you use our website.
- Through cookies and similar technologies.
- From Shopify and other service providers that help us operate our business.
- From advertising, analytics or business partners where permitted by law.
3. Cookies and Tracking Technologies
Vice Drop and our service providers may use cookies, pixels, tags and similar technologies to:
- Operate our website
- Remember your preferences
- Keep your shopping cart functioning
- Analyze website traffic
- Improve site performance
- Prevent fraud
- Measure advertising performance
- Support marketing and personalized advertising
Third-party analytics, advertising and social-media services may also collect information about your browser, device and online interactions.
You can manage cookies through your browser settings and any cookie or privacy controls available on our website.
Disabling some cookies may affect website functionality.
Where required by applicable law, we may recognize supported privacy preference signals such as Global Privacy Control (“GPC”). The original policy also specifically addresses cookies, analytics and GPC.
4. How We Use Your Personal Information
We may use personal information to:
Provide Our Services
This includes:
- Processing orders
- Processing payments
- Arranging shipping
- Providing order updates
- Managing customer accounts
- Handling returns and refunds
- Providing customer support
- Remembering customer preferences
- Improving the shopping experience
Marketing and Advertising
Where permitted by law, we may use your information to:
- Send promotional emails
- Promote new products and drops
- Provide personalized advertisements
- Measure marketing performance
- Recommend products based on your interactions with Vice Drop
You can unsubscribe from promotional emails at any time using the unsubscribe link contained in the email.
Security and Fraud Prevention
We may use personal information to:
- Prevent fraudulent transactions
- Protect customer accounts
- Detect suspicious activity
- Secure our website and Services
Communications
We may use your contact information to communicate with you regarding:
- Orders
- Delivery
- Returns
- Refunds
- Customer support
- Important changes to our Services
Legal Obligations
We may process personal information when necessary to comply with applicable laws, legal processes or government requests.
The supplied policy uses these same core processing purposes: service delivery, marketing, fraud prevention, communications and legal compliance.
5. How We Share Personal Information
We may disclose personal information to third parties when necessary to operate Vice Drop.
This may include:
- Shopify
- Payment processors
- Shipping and fulfilment providers
- Cloud and hosting providers
- Analytics providers
- Customer-support providers
- Marketing and advertising providers
- Fraud-prevention and security providers
- Professional advisers where necessary
We may also disclose information:
- When you specifically request or authorize us to do so
- To comply with applicable law
- To respond to valid legal requests
- To protect our legal rights
- As part of a merger, acquisition, sale, restructuring or similar business transaction
We do not give third parties unrestricted permission to use your information for unrelated purposes.
6. Shopify
Our store is hosted using Shopify.
Shopify processes information relating to your access to and use of our store in order to provide its ecommerce services.
Information you submit through Vice Drop may therefore be transmitted to and processed by Shopify and its service providers.
Shopify may also process information to provide analytics, security, fraud prevention and enhanced ecommerce functionality.
For more information regarding Shopify's processing practices and your rights, you may review Shopify's Consumer Privacy Policy and privacy portal.
Your original policy likewise identifies Shopify separately because Shopify performs its own processing in connection with the store infrastructure.
7. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
We do not control these third-party services and are not responsible for their privacy or security practices.
If you follow a third-party link, we recommend reviewing that party's privacy policy before providing personal information.
8. Children's Privacy
Vice Drop is not intended for children under the applicable age of majority.
We do not knowingly collect personal information from children where prohibited by law.
If you are a parent or guardian and believe that a child has provided personal information to us, please contact us so we can review and, where appropriate, delete the information.
9. Data Security
We use reasonable administrative, technical and organizational measures designed to protect personal information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Please avoid sending sensitive information through unsecured communication channels.
10. Data Retention
We retain personal information only for as long as reasonably necessary for purposes including:
- Providing our Services
- Processing and maintaining order records
- Customer support
- Legal and tax obligations
- Fraud prevention
- Resolving disputes
- Enforcing our agreements and policies
Retention periods may vary depending on the type of information and applicable legal requirements.
11. Your Privacy Rights
Depending on where you live, you may have certain rights concerning your personal information.
These may include:
- Right to Access — request information about personal data we hold about you.
- Right to Delete — request deletion of certain personal information.
- Right to Correct — request correction of inaccurate information.
- Right to Portability — request a copy of certain personal information in a portable format.
- Right to Restrict Processing — request restrictions on certain processing where applicable.
- Right to Object — object to certain processing activities where applicable.
- Right to Withdraw Consent — withdraw consent where processing is based on consent.
These rights may be subject to exceptions or limitations under applicable law.
The source policy includes these same access, deletion, correction, portability, objection and consent rights.
12. Marketing Communications
You may unsubscribe from promotional emails at any time by selecting the unsubscribe option contained in the email.
Even after opting out of promotional communications, we may still send transactional communications relating to:
- Orders
- Payments
- Shipping
- Returns
- Refunds
- Account security
- Customer-service requests
13. Privacy Requests
To exercise a privacy right, contact us at:
We may need to verify your identity before processing certain requests.
Where permitted by law, an authorized representative may submit a request on your behalf.
We will respond within the timeframe required by applicable law.
14. Complaints
If you have concerns about how Vice Drop handles your personal information, please contact us first so we can review the issue.
Depending on where you live, you may also have the right to lodge a complaint with your local data-protection or consumer-protection authority.
15. International Data Processing
Vice Drop's service providers may process or store personal information in countries other than the country in which you live.
Those countries may have different privacy and data-protection laws.
Where required, appropriate legal safeguards may be used for international transfers of personal information.
The original policy also states that Shopify and other providers may process information internationally.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to our business
- New features or services
- Changes to our privacy practices
- Legal or regulatory requirements
When we update the policy, we will revise the “Last updated” date at the top of this page.
Where required by law, we will provide additional notice.
17. Contact Information
For privacy-related questions or requests, contact:
Store: Vice Drop
Website: shopvicedrop.com
Email: support@shopvicedrop.com
Customer Service
Monday to Friday
We aim to respond to customer inquiries within 24–48 business hours.